Privacy Policy

We value your privacy, we will never lease, rent or sell your private information. Ever.
We ask for personal information such as email and phone numbers to ensure that we can deliver a better service for both you and your recipient

What we ask for and why
Your email address
This is used to provide an order receipt and in case we need to contact you if we experience difficulties fulfilling your order and cannot reach you by phone.

Your phone number
We use this to contact you in case of problems with your order such as delivery issues, or substantial flower substitution.

Recipient's name and address
A correct delivery address is vital to ensuring prompt delivery of the flowers you have ordered. Please ensure that you supply the correct address, and if there are any special instructions, please include them in the provided field, generally the more relevant information you can give us the more likely your gift will arrive in a timely manner without problems.

How we collect it
When you place an order on our website you enter the relevant details needed for delivery, such as your recipients name and address etc. along with your contact details. We then make use of these details for efficient delivery of your gift. That's it!

This website also makes use of 'Cookies' to assist with keeping your shopping cart up to date. Cookies are small files stored on your computer and are used by the vast majority of websites. Cookies are normally turned on by default in browsers and we recommend using the default setting for best use of this website.

When you enter your information, such as on the checkout page, your details (including your payment method) are encrypted and securely transmitted using 128-bit SSL encryption technology.

We do not store your credit card details in any way, they are secured using 128-bit SSL encryption and transmitted to our payment processing provider.